Plan your private tour

The earlier you book, the more say you have over your entry time. Museums release a limited number of timed slots for each day, and the best of them go first: early, before the rooms fill, or late, once the morning crowds have thinned. The Louvre, Versailles and Notre-Dame all work this way, so a few weeks of notice usually means choosing your hour rather than taking what is left. From spring to fall it matters most, when guide availability tightens too. Last minute is obviously possible: let us know and we will give you all the timings still open.

Per group, not per person. Every tour is private, so the price is built from a base rate that covers two guests, plus a small supplement for each additional guest that varies with the site you visit and with each guest's age, since every venue sets its own admission. Museum entry is always included in the price you are quoted. For a family, this often makes a private guide far better value than it first appears.

Yes. A deposit of 30% confirms your tour and holds your date and your guide.

When	Booking more than 60 days ahead	Booking less than 60 days ahead
At booking	30% deposit	Full price
60 days before	Balance (70%)	—

If your plans change, you can cancel with a full refund up to 60 days before, and after that you can still move the tour or take a voucher. You pay through a secure Stripe link that we send you: Stripe is one of the payment providers most widely used on the web, which means your card details go straight to them and are never seen or held by us. If it suits your group, we can split the total across several links, so each family or couple settles its own share.

When you tell us	What happens
More than 60 days before	Full refund.
60 days to 72 hours before	Move once or take a voucher, at no charge. Or cancel: 50% refunded.
Less than 72 hours before, or no-show	No refund.

A moved tour keeps the terms of its original date, and a voucher is never paid back in cash, even once used. A voucher is valid one year and can be passed on to someone else. Museum tickets already bought in your name cannot be refunded. Travel insurance with cancellation cover usually reimburses these costs, and we recommend it. If we have to cancel, you receive a full refund or a new date, your choice. The full policy is in our terms and conditions and restated in every booking confirmation.